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Terms and Conditions

Please read the Terms and Conditions carefully before using our App, TwinBP

This is an electronic record/document in terms of the Electronic Transactions Act. No 19 of 2006 (the Act) and it's rules, regulations and any amendments hereinafter made as applicable to the provisions pertaining to electronic records/documents under the said Act.

This electronic record is generated by a computer system and does not require any physical or digital signatures.

1. INTRODUCTION

Welcome to TwinBP and TwinBP (referred to as "we", "us", "our" or "TwinBP"). We are an online marketplace and these are the terms and conditions governing your access and use of TwinBP mobile App, along with its domain, sub-domains, sites, services and tools (the "Mobile App/Site"). By using the Mobile App/Site, you hereby accept these terms and conditions (including the linked information herein) and represent that you agree to comply with these terms and conditions (the "User Agreement"). This User Agreement is deemed effective upon your use of the Site which signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement please do not access, register with or use this Mobile App/Site. This Mobile App/Site is owned and operated by Tropcey Technologics (Private) Limited, a Company registered under the Laws of Sri Lanka and bearing registration Np: PV ........... ("Tropcey Tech").

Tropcey Tech reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time without any prior notification. Changes will be effective when posted on the Mobile App/Site with no other prior notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Mobile App/Site following the updates/changes to these Terms and Conditions shall constitute your acceptance to the said updates/changes to these Terms and Conditions.

2. CONDITIONS OF USE

A. Your Account

To access services offered by the platform, we may require that you create an account with us.

A Buyer:

A Buyer may provide personal information as requested by the Mobile App/Site and accept the TwinBP Privacy Policy and agree to these Terms and Conditions to complete the creation of an account.

A Supplier:

A Supplier may provide the information requested by the Mobile App/Site and accept the Privacy Policy and these Terms and Conditions. The registration of a Supplier may be completed upon us been satisfied with the physical verification of the documents submitted by a Supplier.

We may at any time in our sole and absolute discretion, invalidate the username and/or password without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by, caused by, arising out of, in connection with or by reason of such request or invalidation.

You are responsible for maintaining the confidentiality of your user identification, password, account details and related private information. You agree to accept this responsibility and ensure your account, and its related details are always maintained securely and all necessary steps are taken to prevent misuse of your account. You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. You agree and acknowledge that any use of the Mobile App/Site and related services offered and/or any access to private information, data or communications using your account and password shall be deemed to be either performed by you or authorized by you as the case may be. You agree to be bound by any access of the Mobile App/Site and/or use of any services offered by the Mobile App/Site (whether such access or use are authorized by you or not). You agree that we shall be entitled (but not obliged) to act upon, rely on or hold you solely responsible and liable in respect thereof as if the same were carried out or transmitted by you. You further agree and acknowledge that you shall be bound by and agree to fully indemnify us against any and all losses arising from the use of or access to the Mobile App/Site through your account.

Please ensure that the details you provide us with are correct, accurate and complete at all times. You are obligated to update details about your account in real time by accessing your account via our Mobile App or online. For any information you are not able to update by accessing Your Account on the Mobile App/Site, you must inform us via our customer service communication channels to assist you with these changes. We reserve the right to refuse access to the Mobile App/Site, terminate accounts, remove or edit content at any time without prior notice to you. We may at any time in our sole and absolute discretion, request that you update your Personal Data or we may forthwith invalidate the account or related details without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by or caused to you or arising to you or in connection with or by reason of such request or such invalidation. You hereby agree to change your password from time to time and to keep your account secure and also shall be responsible for the confidentiality of your account and liable for any disclosure or use (whether such use is authorized or not) of the username and/or password.

B. Privacy

Please review our Privacy Policy, which also governs your visit to the Mobile App/Site. The personal information / data provided to us by you or your use of the Mobile App/Site will be treated as strictly confidential, in accordance with the Privacy Policy and applicable laws and regulations. If you object to your information being transferred or used in the manner specified in the Privacy Policy, please do not use the Mobile App/Site.

C. Communication

You understand, agree and acknowledge that the Mobile App/Site is an online platform that enables:

• a Buyer to request for price quotations for requested products,
• a Suppliers to quote their prices for the products requested by the Buyer with specifications,
• a Buyer to accept price quoted, the product offered and the conditions of supply by a Supplier and make the payment using a payment method of your choice,
• upon the payment being received by us, we will place the purchase order with the Supplier selected by the Buyer,
• we will monitor the delivery of the Products to the Buyer by the Supplier selected by the Buyer,
• the Buyer will receive an OTP from TwinBP to be shared with the Suppliers delivery partner upon the Products been satisfactorily received by the Buyer and
• upon the Buyer sharing the OTP with the Supplier, we will transfer the payment collected from the Buyer to the Supplier.

You further agree and acknowledge that we are only a facilitator and cannot be a party to or control in any manner any transactions on the Mobile App/Site or on a payment gateway as made available to you by an independent service provider. Accordingly, the contract of sale of products on the Mobile App/Site shall be a strictly bipartite contract between a Buyer and a Supplier registered on our Mobile App/Site, while the payment processing occurs between you and the service provider of the payment gateway or your card issuing Bank or your digital platform of your Bank. Accordingly, the contract of payment on the Mobile App/Site shall be strictly a bipartite contract between you and the service provider as listed on our Mobile App/Site.

D. Availability Of The Mobile App/Site

We will do our utmost to ensure that access to the Mobile App/Site is consistently available and is uninterrupted and error-free. However, due to the nature of the Internet and the nature of the Mobile App/Site, this cannot be guaranteed. Additionally, your access to the Mobile App/Site may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

E. License To Access The Mobile App/Site

We require that by accessing the Site, you confirm that you can form legally binding contracts and therefore you confirm that you are at least 18 years of age or are accessing the Mobile App/Site under the supervision of a parent or legal guardian. We grant you a non-transferable, revocable and non-exclusive license to use the Mobile App/Site, in accordance with the Terms and Conditions described herein, for the purposes of procuring hardware products through a Supplier selected by you through our Mobile App/Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. If you are registering as a legal entity or a business entity, you represent that you have the authority to bind that entity to this User Agreement/Terms and Conditions and that you, legal entity or the business entity will comply with all applicable laws relating to online trading. No person or legal entity or business entity may register as a Buyer or as a Supplier of the Mobile App/Site more than once. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Content provided on this Site is solely for informational purposes. Product representations including price, available stock, features, specifications, add-ons and any other details as expressed on this Mobile App/Site are the responsibility of the Suppliers proving the details and is not guaranteed by us as completely accurate. Submissions or opinions or reviews expressed on this Mobile App/Site are those of the individual(s) posting such content and shall not reflect our opinions.

We grant you a limited license to access and make personal use of this Mobile App/Site, but not to download (excluding page caches) or modify the Mobile App/Site or any portion of it in any manner. This license does not include any resale or commercial use of this Mobile App/Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Mobile App/Site or its contents; any downloading or copying of account information for the benefit of another Buyer or Supplier or for anyother person or entity; or any use of data mining, robots, or similar data gathering and extraction tools.

This Site or any portion of it (including but not limited to any copyrighted material, trademarks, or other proprietary information) shall not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent by us as may be applicable.

You shall not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You shall not use any meta tags or any other text utilizing our name or trademark without our express written consent, as applicable. Any unauthorized use terminates the permission or license granted by us to you for access to the Mobile App/Site with no prior notice. You shall not use our logo or other proprietary graphic or trademark as part of an external link for commercial or other purposes without our express written consent, as may be applicable.

You agree and undertake not to perform restricted activities listed within this section; undertaking these activities will result in an immediate cancellation of your account, services, reviews, orders or any existing incomplete transaction with us and in severe cases may also result in legal action.

• Refusal to comply with the Terms and Conditions described herein or any other guidelines and policies related to the use of the Mobile App/Site as available on the Mobile App/Site at all times.
• Impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity.
• Use the Mobile App/Site for illegal purposes.
• Attempt to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the Platform or Services.
• Interfere with another's utilization and enjoyment of the Mobile App/Site;
• Post, promote or transmit through the Mobile App/Site any prohibited materials as deemed illegal by the laws of Sri Lanka.
• Use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the Mobile App/Site's data or damage or interfere with the operation of another Customer's computer or mobile device or the Mobile App/Site and use the Mobile App/Site other than in conformance with the acceptable use policies of any connected computer networks, any applicable Internet standards and any other applicable laws.

F. Your Conduct

You must not use the Mobile App/Site in any way that causes, or is likely to cause, the Mobile App/Site or access to it to be interrupted, damaged or impaired in any way. You must not engage in activities that could harm or potentially harm the Mobile App/Site, its employees, officers, representatives, stakeholders or any other party directly or indirectly associated with the Mobile App/Site or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not us, are responsible for all electronic communications and content sent from your mobile/computer to us and you must use the Mobile App/Site for lawful purposes only. You are strictly prohibited from using the Mobile App/Site for;

(i). fraudulent purposes, or in connection with a criminal offense or other unlawful activity to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of Sri Lanka or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam" Use the Mobile App/Site for illegal purposes.

(ii). To cause annoyance, inconvenience or needless anxiety.

(iii). for any other purposes that is other than what is intended by us.

G. Your Submissions

Anything that you submit to the Mobile App/Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Mobile App/Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions without any notice or legal course applicable to us in this regard.

H. Claims Against Objectionable Content

We have listed hardware products available on the market on or Mobile App/Site to facilitate a Buyer to select Products to obtain competitive price quotes from Suppliers and, we are not aware of the contents, prices of each product that would be offered to a Buyer by a Supplier. If you believe that any content on the Mobile App/Site is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of Sri Lanka or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, (" objectionable content "), please notify us immediately by following by writing to us on [email protected]. We will make all practical endeavours to investigate and remove valid objectionable content complained about within a reasonable amount of time.

Please ensure to provide your name, address, contact information and as many relevant details of the claim including name of objectionable content party, instances of objection, proof of objection amongst other. Please note that providing incomplete details will render your claim invalid and unusable for legal purposes.

I. Claims Against Infringing Content

We respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please raise your concerns by writing to us at [email protected] and we will make all reasonable efforts to address your concern within a reasonable amount of time. Please ensure to provide your name, address, contact information and as many relevant details of the claim including name of infringing party, instances of infringement, proof of infringement amongst other. Please note that providing incomplete details will render your claim invalid and unusable for legal purposes. In addition, providing false or misleading information may be considered a legal offense and may be followed by legal proceedings.

We also respect a manufacturer's right to enter into exclusive distribution or resale agreements for its products. However, violations of such agreements do not constitute intellectual property rights infringement. As the enforcement of these agreements are a matter between the manufacturer, distributor and/or respective reseller, it would not be appropriate for us to assist in the enforcement of such activities. While we cannot provide legal advice, nor share private information as protected by the law, we recommend that any questions or concerns regarding your rights may be routed to a legal specialist.

J. Intellectual Property Rights

TwinBp logo and TwinBp word mark, and other marks indicated on our Mobile App/Site are trademarks or registered trademarks in the relevant jurisdiction(s). Our mascots, graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress and may not be used in connection with any product or service that does not belong to us or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us. All other trademarks that appear on this Mobile App/Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

All intellectual property rights, whether registered or unregistered, in the Mobile App/Site, information content on the Mobile App, the website design, including, but not limited to text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Mobile App/Site also are protected by copyright, trade mark, service mark, patent or other proprietary rights and laws as under applicable laws and international conventions. All rights are reserved.

K. Disclaimers

You acknowledge and undertake that you are accessing the services on the Mobile App/Site and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the Mobile App/Site. We shall neither be liable nor responsible for any actions or inactions of Suppliers nor any breach of conditions, representations or warranties by the Suppliers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the Suppliers or manufacturers of the products.

We further expressly disclaim any warranties or representations (express or implied) in respect of brand, quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products offered by the Suppliers or displayed or transacted or the content (including product or pricing information and/or specifications) on the Mobile App/Site by any Supplier. While we have taken precautions to avoid inaccuracies in content, this Mobile App/Site, all content, information (including the price of products), software, products, services and related graphics are provided as is, without and representation or warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the Mobile App/Site. At no time shall any right, title or interest in the products sold through or displayed on the Mobile App/Site vest with us nor shall TwinBP have any obligations or liabilities in respect of any transactions on the Mobile APP/Site.

We shall neither be liable or responsible for any actions or inactions of any other service provider as listed on our Mobile App/Site which includes but is not limited to payment gateway providers, digital platforms of Banks, warranty services amongst others.

L. Indemnity

You shall indemnify and hold harmless TwinBP as owned by Tropcey Technologics (Private) Limited, its subsidiaries, affiliates and their respective officers, directors, agents, employees and consultants from any claim or demand or actions made by any third party and penalty imposed due to or arising out of your breach of these Terms and Conditions or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party and any attorney fees that may be incurred by us defending any action or inaction or demand made by any third parties against you.

You hereby expressly release TwinBP as owned by Tropcey Technologics (Private) Limited and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the Suppliers or other service providers and specifically waiver of any claims or demands that you may have in this behalf under any statute, contract or otherwise. Your only remedy is to discontinue using the Mobile App/Site and its services.

M. Third Party Businesses

Parties other than TwinBP and its affiliates may operate stores, provide services, or sell product lines on the Mobile App/Site. For example, businesses and individuals offer products via Marketplace. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. We do not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. You can tell when a third-party is involved in your transactions by reviewing your transaction carefully, and we may share the Supplier details upon you accepting a price offered by a Supplier. You should carefully review their privacy statements and related terms and conditions.

N. Communicating With Us

When you visit the Mobile App/Site, or send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number, valid email while placing an order through our Mobile App/Site. We may communicate with you by e-mail, SMS, phone call or by posting notices on the Mobile App/Site or by any other mode of communication we choose to employ. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the Mobile App/Site (and/or placement of your order) and agree to treat all modes of communication with the same importance.

O. Losses

We will not be responsible for any business or personal losses (including but not limited to loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both the Buyer and Supplier and us when you commenced using the Mobile App/Site.

P. Amendments To Terms And Conditions Or Alterations Of Service On The Mobile App/Site

We reserve the right to make changes to the Mobile App/Site, its policies, these terms and conditions and any other publicly displayed condition or service promise, privacy policies at any time. You will be subject to the policies and terms and conditions in force at the time you used the Mobile App/Site unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining conditions.

Q. Force Majeure

We shall not be responsible for or liable to you for any damage or loss of any kind, directly or indirectly, resulting from fire, flood, explosion, riot, rebellion, revolution, war, labor trouble, pandemics, requirements or acts of any government or any other similar cause beyond the reasonable control of the other party.

R. Waiver

You acknowledge and recognize that we are a private commercial enterprise and reserve the right to conduct business to achieve our objectives in a manner we deem fit. You also acknowledge that if you breach the terms and conditions stated on our Mobile APP/Site and we take no action, we are still entitled to use our rights and remedies under the Law where you breach these conditions.

S. Termination

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Mobile App/Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Mobile App/Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Mobile APP/Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Mobile App/Site or with any terms, conditions, rules, policies, guidelines, or practices in operating the Mobile App/Site, your sole and exclusive remedy is to discontinue using the Mobile App/Site.

T. Governing Law And Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. You agree, as we do, to submit to the exclusive jurisdiction of the courts, of Sri Lanka having jurisdiction over the place on which our Registered Office is situated at the time of institution of legal proceedings.

U. Contact Us

You may reach us at [email protected] or call us at +94 11 234 5678.

V. Our Software

Our software includes any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with the Mobile App/Site (the "Software").

You may use the software solely for purposes of enabling you to use and enjoy our services as permitted by the Terms and Conditions and any related applicable terms as available on the Mobile App/Site. You may not incorporate any portion of the Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Software or otherwise assign any rights to the Software in whole or in part. You may not use the Software for any illegal purposes. We may cease providing you services and we may terminate your right to use the Software at any time. Your rights to use the Software will automatically terminate without notice from us if you fail to comply with any of the Terms and Conditions listed here or across the Mobile App/Site. Additional third-party terms contained within the Mobile App/Site or distributed as such that are specifically identified in related documentation may apply and will govern the use of such software in the event of a conflict with these Terms and Conditions. All software used in any of our services is our property and/or our affiliates or its software suppliers and protected by the laws of Sri Lanka including but not limited to any other applicable copyright laws.

When you use the Mobile App/Site, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to separate policies, terms of use, and fees of these third parties.

You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with our software whether in whole or in part, or create any derivative works from or of the Software.

In order to keep the Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.

3. CONDITIONS OF SALE BETWEEN BUYERS AND SUPPLIERS

Please read these conditions carefully before accepting and offer by a Supplier to supply your Product on this Mobile App/Site. These conditions signify your agreement to be bound by these conditions.

A. Conditions Related To Sale Of The Products

This section deals with conditions relating to the sale of products or services on the Site.

B. The Contract

Upon you requesting offers from Suppliers for your required Products, different suppliers may offer Products on different terms and you may select and accept a Supplier. Upon your acceptance of a Supplier, the details and the terms of delivery by the Supplier will be visible/shared with you to confirm your order by making the payment as stated on the Mobile App/Site to us. Upon the receipt of your payment by us, we would place the Purchase Order with the Supplier. We would hold the payment on behalf of you until the Supplier delivers the Products to you and you confirm the receipt of the Products in good order. Delivery time is stated in the Supplier's offer to you. The Supplier would notify through the Mobile App/Site when the Products are ready for dispatch and when dispatched from the Supplier's site. Upon the dispatch of the Products you would receive an OTP in figures or letters or combination of letters and figures to be held in confidence until the Products are received and accepted by you. Upon you been satisfied with the Products received, you would share the OTP with the Supplier or the Supplier's delivery Partner. Only upon the OTP is shared with the Supplier that we would release the payments to the Supplier. As the Buyer when you accept an offer from a Supplier to supply the Products requested by you, any confirmations or status updates received prior to the payments been made by you to us, your order serves purely to validate the order details provided and in no way implies the confirmation of the order itself. The acceptance of your order is considered confirmed when you make the payment through the mode of payment available on the Mobile App/Site to us to be held until the Supplier delivers the Products to you as stated above. Upon time of accepting the offer from a Supplier, the Supplier shall indicate an approximate timeline that the processing of your order will take however we cannot guarantee this timeline to be rigorously precise in every instance as it is only the Supplier who provides the timelines. All commercial/contractual terms are offered by and agreed to between Buyers and the Suppliers alone. The commercial/contractual terms include without limitation price, delivery costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. TwinBP or its owning Company does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyer and the Supplier. The Supplier retains the right to cancel any order at its sole discretion prior to dispatch. We will ensure that there is timely intimation to you of such cancellation via an email or SMS. Any prepayments made in case of such cancellation(s), shall be refunded to you within 14 business days. Upon the payment of any orders placed by the Buyer, the Buyer shall not have the right to cancel such orders.

You confirm that the product(s) or service(s) ordered by you are purchased for your internal / personal consumption and not for commercial re-sale. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose for your orders on the Mobile App/Site. The Supplier or the Mobile consumption. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity that exceeds the typical individual consumption. What comprises a typical individual's consumption quantity limit shall be based on various factors and at the sole discretion of the Supplier or ours and may vary from individual to individual.

C. Returns and Refunds

Upon you receiving your Products/order from the Supplier you would verify and confirm the Order by sharing the OTP received by you as mentioned above with the Supplier or the delivery partner of the Supplier and no refunds or returns of the Products would be entertained thereafter. You are expected to verify the Products/Order prior to sharing the OTP with the Supplier or the delivery partner of the Supplier.

D. Pricing, Availability And Order Processing

All prices would be quoted by the Suppliers in Rupees and are inclusive of all applicable taxes and delivery charges are listed on the Mobile App/Site by the Supplier that is offering the products or services. Items in your Shopping Cart will always reflect the most recent price offered by the Supplier. Please note that this price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart does not reserve the price shown at that time. It is also possible that an item's price may decrease between the time you place it in your basket and the time you purchase it.

We only display the hardware items and does not vouch for its availability with the Suppliers. Please note that dispatch estimates are time lines mentioned by the Suppliers and we do not guarantee dispatch times and should not be relied upon as such. As we monitor your Order the Mobile App/Site would notify you through the Mobile App/Site or SMS or Email when your order is ready for dispatch.

Please note that there are cases when an order cannot be processed for various reasons. The Mobile App/Site reserves the right to refuse or cancel any order for any reason at any given time.

No Purchase Order would be placed with the Supplier until the payment reach our Bank Account.

F. Taxes

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from the Mobile App/Site and you agree to bear any and all applicable taxes as per prevailing laws.

G. Representations And Warranties

We do not make any representation or warranty as to specifics, such as quality, value, brand, authenticity, saleability, etc of the products to be supplied by the Suppliers through the Mobile App/Site. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the Mobile App/Site. We accept no liability for any errors or omissions, whether on behalf of itself or third parties.

We are not responsible for any non-performance or breach of any contract entered into between the Buyers and the Suppliers. We cannot and do not guarantee your actions or inactions of the Buyers or the Suppliers as they conclude transactions on the Mobile App/Site. We are not required to mediate or resolve any dispute or disagreement arising from transactions occurring on our Mobile App/Site.

We are not responsible for unsatisfactory or delayed performance of services by a Supplier or damages to Products or delays of delivery as a result of products which are out of stock or unavailable.

Pricing offered by a Supplier and reflected on the Mobile App/Site may due to some technical issue, typographical error or other reason by incorrect as published and as a result you accept that in such conditions the Supplier or the Mobile App/Site may cancel your order without prior notice or any liability arising as a result. Any prepayments made for such orders will be refunded to you within 14 business days.